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Frequently Asked Questions
Orders & Payment
We accept payments by credit card (Visa, Mastercard, American Express) as well as via PayPal.
You can contact us quickly after your purchase. If the order hasn't been prepared yet, we can make the change or cancellation.
Shipping & Delivery
- Metropolitan France: 3 to 5 working days.
- Europe: 5 to 10 working days.
- International: 10 to 20 business days.
Yes, we ship our books and related products to most countries. Shipping costs and delivery times vary depending on the destination.
Once your package has been shipped, you will receive an email with a tracking link.
Products
Some titles are available as eBooks. The formats offered (PDF, ePub, Kindle) are indicated on each product page.
Yes, most of our merchandise is produced in small batches. Availability is specified on our online store.
We recommend gentle hand washing or machine washing at a low temperature. Full instructions are provided on the product label.
Returns & Exchanges
Yes, you have 14 days after receipt to return an unused product in its original packaging.
Return shipping costs are the responsibility of the customer, except in the case of a defective product or a shipping error on our part.
Customer service
You can write to us via the contact form available on our website or directly by email to .... We strive to respond within 48 hours.
Yes, some of our books are available in signed or collector's editions. Availability is specified on our website.
Didn't find your answer?
We're here to help! If you haven't found the answer to your question in our FAQ, please don't hesitate to contact us.
Visit our contact page to ask your question or tell us about your request.
Our team will be happy to answer you as soon as possible.

